Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are processed and shipped as quickly as possible. Processing times may vary during holidays, periods of high order volume, product launches, or other busy seasons.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

SHIPPING RATES

Available shipping methods and applicable shipping charges will be displayed at checkout.

If a product or promotion includes free shipping, this will be noted on the product page or during checkout.

DELIVERY TIMES

Delivery times shown at checkout or provided by the shipping carrier are estimates and are not guaranteed. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside our control may affect delivery.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

LOST, DELAYED, OR DAMAGED PACKAGES

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us through our Contact Us page with your order number and any relevant information.

We will review the situation and assist with the appropriate next steps. Claims involving carrier loss or damage may require additional information or photographs.

INTERNATIONAL SHIPPING

International shipping availability, if offered, will be displayed at checkout. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated.

QUESTIONS

If you have questions about your order or shipping, please contact us through the Contact Us page on our website.